Shipping

 
Shipping Guide
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Shipping & Delivery
 
- Shipped by : UPS Ground Service
- Transit Time : 1 to 6 business days
- Shipping from : Los Angeles Distribution center
 
Free Shipping Guide Line
We ship to most states in USA. Some remote locations may require additional shipping charges. Delivery is available to Alaska, Hawaii and Puerto Rico.
Shipping to Hawaii, Alaska, and Puerto Rico: $25 surcharge Shipping Method: USPS/Priority Mail (Transit Time: 3~4 Business Days)
Additional transit time may be required.
 
* Customers from : Alaska, Hawaii and Puerto Rico, please contact customer service (1-800-841-3250) to place your order.
We will take your order with shipping cost calculation.
 
 
 
 
 
 
Return Guide
1. Please contact our customer service center by Phone(1-800-841-3250) or E-mail (dwinguler@americanplaymat.com) to get your Return Authorization Number and return address.
2. Send the item in its original packaging and mark Return Authorization number on the outside of your box.
3. Pack the item carefully so that it will not be damaged during the shipping process.
4. Include your proof of purchase such as receipt. We will not be able to process a return for any shipment received without a proof of purchase.
 
 
   <American Playmat Fulfillment Center>
370 N.PALM STREET SUITE B BREA, CA 92821
 
 
Warranty

 

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