Free Shipping

Shipping Guide

 The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.


Shipping & Delivery 

- Shipped by : UPS Ground Service

- Transit Time : 1 to 6 business days

- Shipping from : Santa Fe Springs, CA Distribution center 

Free Shipping Guide Line

We only ship within the United States, including Hawaii, Alaska. We DO NOT ship to any US territories which is Puerto Rico, Guam, or US Virgin Islands.  


Some remote locations may require additional shipping charges. Please contact dwinguler@americanplaymat.com or 

1 (562) 229-3939 in advance to be provided with additional shipping surcharge to Hawaii, Alaska. 


We are unable to deliver to any PO box address in the United States.


Unfortunately, we cannot ship internationally at this time.

Return Guide

AmericanPlaymat.com is made to make you happy, and we back that up with our return policies. If you’re not pleased with your purchase from us, just contact us within 14 days, counting from the day that you received your shipments and we would be more than happy to assist you with your return request, no questions asked. 

Please note, we do not offer free return shipping and we do not accept any return after 14 days of your shipment-receiving date. 

All return products must be in original condition and original packaging with proof of purchase such as receipt, invoice or packing list.  


Please contact our customer service center by Phone 1 (562) 229-3939  or E-mail dwinguler@americanplaymat.com to get your 

Return Authorization Number and return address.